Another Happy Customer in Birmingham
Birmingham Car Manufacturer Saves Days in Lost Downtime by Using Kontroltek’s On-Site Service
Based in our West Midlands branch, Simon is one of our most experienced site engineers. On call 24 hours a day, our site engineers are available 7 days a week to deal with a range of electronic emergencies.
Recently, a car manufacturer in Birmingham had a sudden breakdown in their CNC machine centre on a Friday afternoon. With days of lost production at stake, they called the OEM – only to be told that they would be unable to supply the company with an engineer to diagnose the fault until the following Monday.
Without Hesitating, the Maintenance Manager Called Kontroltek
“I spoke to Kontroltek, and after some discussion about the nature of the fault, Simon decided it would be best to attend site straight away,” says the plant’s maintenance manager, “Simon arrived at 10pm Friday night. He diagnosed and rectified the fault straightaway, and left site an hour later”.
Simon’s rapid response time saved the manufacturer two days – not to mention thousands of pounds – in lost production, had
they waited for the OEM.
“I wouldn’t hesitate to recommend Kontroltek to provide an electronic repair service,” said the Plant Maintenance Manager, “And I’ll certainly be calling them in future if we have further problems”.
Certain machine tool servo drives, or axis controllers, have their own dedicated interfaces. In order to prove our repairs, we have built equipment which will allow the full functional testing of industry standards such as the Siemens 840C and 840D, Siemens 611 analogue, digital and universal, Indramat analogue and digital, Mitsubishi axis and spindle drives, Mitsubishi Meldas and Fanuc OT.
All axis drives are tested by running with a matched motor on a machine interface.
HMI screens, control panels, as well as NC controllers can also be repaired. All repairs are comprehensively tested for full functionality as standard, and come with a full 12 month warranty for your peace of mind.
Sound Solutions and Superb Communication… Just Two Reasons to Trust Kontroltek.
Whether assistance is needed identifying a fault on a machine, refitting something after repair, or repairing an item onsite to minimise downtime. Our engineers carry a wealth of knowledge and experience on most makes of machine tools, drives, servos and robots.
To find out more about how we can help you, don’t hesitate to get in touch.