All in a Day or Night’s Work…

We recently received some positive feedback from a customer in the Bridgend area after carrying out an emergency industrial electronic repair for them on-site:

“Hi, Just wanted to thank you so much for your assistance! It was much appreciated. Have a good Easter!
Control Engineer, Manufacturer in Bridgend”

This email was sent in relation to a recent call we received before the Easter long weekend. One of our engineers was called to a clients’ site in the Bridgend area, at 8pm on a Friday evening. They were having problems with the drive programming on their machine, and needed Kontroltek’s help as soon as possible. They called our 24 hour emergency service, and one of our engineers was with them promptly.

The faulty part was collected from our clients’ site, and taken to the Kontroltek workshop for full function testing on our custom built test rigs.

Emergency Repair of Drive

Once the fault had been identified, he was able to return to site with a company laptop and sort out some programming for the machine.

By 2am the following morning, the job was completed, and the manufacturer was up and running again.

Complete emergency on-site services, 24 hours a day, 7 days a week. No exceptions.

All in a night’s work.